LEGAL & PRIVACY

LumiHome LLC (hereinafter referred to as “we”) highly values ​​your privacy and personal information security. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or purchase our cabinet storage rack products.

I. Information Collection

When you use our services or make a purchase, we may collect the following information:

Basic contact information (such as name, shipping address, phone number, email address)

Order and transaction information (such as purchase history, payment status, logistics information)

Customer service communication records (used for handling after-sales and inquiries)

Website usage data (such as browsing history, device information, IP address, used to optimize the experience)

II. Information Use

The information we collect will be used for the following purposes:

Processing orders, shipping, and after-sales service

Providing customer support and problem solving

Optimizing product and website experience

Preventing fraud and ensuring transaction security

Sending promotional or new product information when authorized

III. Information Sharing

We promise not to sell or rent your personal information to any third party. Information may be shared only in the following circumstances:

Working with logistics companies to complete delivery
Completing transactions with payment service providers
Required by laws and regulations or legitimate requests from government agencies
IV. Information Security

We take reasonable technical and management measures to protect your personal information and prevent unauthorized access, disclosure, or alteration. However, please note that no internet transmission method can guarantee 100% security.

V. Data Retention

We retain your personal information only for the period necessary to achieve the above purposes, unless the law requires an extension of the retention period.

VI. User Rights

You have the right to:

Inquire about or correct your personal information

Request the deletion of relevant data (to the extent permitted by law)

Unsubscribe from marketing information

VII. Policy Updates

We may update this Privacy Policy from time to time. The updated version will be posted on this page and will take effect immediately.

VIII. Contact Us

If you have any questions about this Privacy Policy, please contact us:

LumiHome LLC Customer Service Email: jenifer@lumihome.cc

LumiHome LLC is committed to protecting your privacy and security, allowing you to purchase cabinet storage rack products with peace of mind.